CHECK IN TIME

• Check in is available from 2-6pm on the day of your booking unless otherwise

arranged with management.

• All fees are to be paid in full upon arrival.

CHECK OUT TIME

• Vacate the Park by 10am on the day of departure unless otherwise agreed to

by park management.

• Late check out is available at an additional cost when available.

NOISE

• Always keep noise to a minimum and ensure that all audible noise from the

nearest site or cabin ceases by 10pm.

• Undue noise or objectionable behaviour will result in eviction without a refund.

This is for the enjoyment of all park patrons.

ALCOHOL AND DRUGS

• Any use of illegal drugs within the park will result in instant eviction without

refund and if warranted, the authorities will be notified.

• Any persons under the age of 18 years are not permitted to drink alcohol

within the park and will result in instant eviction without refund.

• Any persons found to be intoxicated and causing undue noise or

objectionable behaviour will be evicted without refund.

VEHICLES

• Observe the Park speed limit of 10km per hour (walking pace). Roads are

shared by pedestrians, bikes, and vehicles. Please be aware of your fellow

road users.

• All cars allocated to a site MUST be parked on that site. Ensure all visitors

cars are parked in the visitor car parking area outside the park.

BIKES, ROLLER BLADES, AND SCOOTERS

• Helmets must be always worn

• Not to be ridden outside daylight hours.

• Not to be ridden in the camp kitchen, recreation room, pool area and in or

around amenities.

THE USE AND OPERATION OF COMMUNAL FACILITIES

• Amenities block is open 24 hours for your convenience.

• No washing dishes in the laundry trough, baby baths or hand basins.

• Laundry is available at the amenities. Please remove washing promptly from

the washing machine, dryer, or clothesline upon completion.

• Do not erect a private clothesline other than a temporary line which Is not in

obvious view of other guests.

• Dryers and clotheslines are provided for your convenience at a cost.

PLAYGROUND

• Use playground equipment in the proper manner and in accordance with any

specific rules relating to a particular apparatus.

THE SUPERVISION OF CHILDREN

• Parents must maintain sufficient supervision of their children to ensure they

don’t cause a nuisance or inconvenience to other park guests or the

management.

• Children under the age of 12 are supervised by an adult when either using

amenities blocks, playgrounds, bouncing pillow or swimming pool.

• Support any reasonable sanctions imposed by the park management resulting

in an improper conduct or use of the parks facilities by their children.

SWIMMING POOL COMPLEX

• Pool is open during daylight hours or at manager’s discretion.

• No children under 12 are allowed in the pool complex without parental

supervision.

• No Glass in pool complex.

• No diving, bombing, or running in the pool complex.

• Anyone not adhering to the pool rules will be asked to leave the pool complex

and if warranted may be asked to vacate the Park with no refund.

IRONS

• Irons are available at reception during opening hours.

• An Iron and ironing board is also available at the laundry.

GRIEVANCES

• Use a private, conciliatory approach to the settling of disputes with other

occupants, park management, or our employees.

VISITORS

• All day and overnight visitors must visit reception before entering park and

pay the appropriate fees.

• Visitors are the responsibility of the park patron they are visiting.

SMOKING

• Smoking is prohibited in the amenity block, the recreation room, the camp

kitchen, the laundry, the swimming pool and all cabins and units.

INTERNET

• Free wireless Internet is available throughout the park.

• The wi-fi password is Caravan2

FIRES

• Fires are not permitted in our Holiday Park.

GENERAL CONDUCT

• Ensure that both guests and their visitors don’t behave in a manner that could

be offensive to other guests, as this shows a bad example to children or is

injurious to the reputation of the park.

EMERGENCY PROCEDURES

• The site plan shows the location of fire hoses and Park’s exits to the

evacuation areas (community refuge area). Fire extinguishers/fire blankets

are in every cabin, recreation room, camp kitchen and the reception.

RESIDENTS

• Sites are not transferable.

• Tenancy is only with the individual.

RUBBISH

• Please wrap garbage before placing it in the communal bin

• Do not relocate bins from their location.

UNDERAGE PATRONS

• It is the policy of the Management of Horsham Holiday Park that cabins and

sites are not occupied by persons under the age of 18 years unless they are

in the full-time care of their parent.

• The policy is necessary to ensure the proper conduct of the park and the

safety of all patrons particularly those under the age of 18 years.

• Management reserves the right to refuse bookings from persons under the

age of 18 years and to terminate the occupancy of any site or cabin within the

Park if it becomes apparent to management that the site will be or is being

occupied by persons under the age of 18 years who are not under the full time

supervision of their parent.

PETS

• Pets are permitted at manager’s discretion and must always be on a leash

and under control.

• Owners to dispose of all wastes promptly and appropriately in a plastic bag.

• Pets only permitted in pet friendly cabins or sites.

• Must not be left unattended at any times.

• Must not allow the pet to be a nuisance or cause distress to other guests at

any time during the stay.

• Pets are not permitted in laundry, amenities, recreation room, pool complex or

any communal areas of the park.

• Pet owners will be asked to vacate the park if rules are not adhered to

regardless of the time of the day or night and will forfeit any refunds.

• Pet owners agree and accept to take full responsibility of any personal injury

or damage caused by their pet whilst within the park and agrees to pay

compensation in relation to any damage.

THE PLAYING OF GAMES AND OTHER SPORTING ACTIVITIES

• No ball games in the playground, around amenities, camp kitchen, recreation

room, on sites, roads or close to dwellings.

BOUNCING PILLOW

• No Shoes, flips, summersaults or use while wet.

• Children under the age of 12 are supervised by an adult.

• Please read and ensure all rules on the sign erected near the Bouncing Pillow

are followed.